Appeals Process

Appeal policy: on occasion, a student may disagree with the academic decision of a member of the academic staff or the examination board. The center provides an appeals process for the student to request reconsideration of an academic decision if that decision has resulted in the student failing a test or course.
Purpose of Appeal: to allow students the opportunity to appeal for failing a test.

Requirements:
  • No payment is required for appeals
  • Only one appeal can be lodged
  • No re-appeals are permitted
  • No appeals will be accepted for the re-grading of a test paper in which a student has passed
  • The appeal must be submitted within five working days of the student receiving their result

    Procedure:
  • Appeal forms are made available in the students' classroom and can be obtained from ISL staff at the reception counter during office hours
  • The appeal form must be duly completed and submitted to ISL staff at the reception counter with supporting documents (if any)
  • The examination board will notify the student regarding the outcome in writing of the appeal within five working days of receiving the appeal
  • Students should not assume that their appeal is successful unless informed in writing by the examination board.

    •